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System Operations Specialist
1 week ago
The role of a System Operations Specialist at Emonics LLC involves serving as a technical subject matter expert on monitoring tools and processes used by the commonwealth. This position requires collaboration with technical specialists, agency teams, and vendors to implement actionable monitoring and reporting. Key responsibilities include coordinating efforts to transform person-centric processes into structured, repeatable, and highly documented automated workflows.
- Maintain existing and future monitoring tools including System Center Operations Manager, SolarWinds, SightLine, and SquaredUp.
- Identify improvements to existing processes and tools to achieve high-quality services/products.
- Develop and maintain standard operating procedures (SOPs) for all relevant operational processes.
This position is responsible for evaluating, preparing, and implementing technical solutions for on-prem and cloud-based applications and technology resources. Additionally, this role will develop and maintain standard operating procedures (SOPs) and ensure consistent communication strategies to enhance operational efficiency and service delivery.
Key Skills:
- 8+ Years of MS Windows Server administration/deployment experience
- 5+ Years of SolarWinds administration/deployment experience
- 5+ Years of Ansible administration/deployment experience
- 3+ Years of Log Analytics in Azure experience
- 3+ Years of Linux Server administration/deployment experience
- 5+ Years of PowerShell scripting experience
- 3+ Years of Incident Management experience