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Claims Adjuster

1 week ago


Rapid City, South Dakota, United States Farmers Insurance Full time

At Farmers Insurance, we're more than just your favorite commercials. We're a team of dedicated professionals who help meet changing customer and business needs. Our high-performance culture is focused on results and the people who achieve them.

We're committed to supporting the well-being of our employees through extensive benefits and employee volunteer programs. And, we're dedicated to helping others in their time of need – it's not just our business, it's our culture.

Job Description

This role involves conducting field-based investigations by visiting policyholders' homes to assess property damage. You'll use claims handling software, a company car, and laptop to determine claims-related damage and write estimates in a paperless environment.

You'll apply strong customer service skills to negotiate with policyholders to settle claims, travel for mini CAT duty when required, and work closely with agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, and members of the medical profession.

Key Responsibilities:

  • Conduct field-based investigations by visiting policyholders' homes to assess property damage.
  • Use claims handling software, a company car, and laptop to determine claims-related damage and write estimates in a paperless environment.
  • Negotiate with policyholders to settle claims, ensuring fair and timely resolutions.
  • Work closely with various stakeholders, including agents, witnesses, repair facilities, contractors, law enforcement, and industry experts.