Urgent Care Coordinator

7 days ago

Raytown, Missouri, United States ReDiscover Full time
About Our Team

ReDiscover has been serving the community for over 50 years, and we are proud of our reputation for delivering high-quality care to our clients.

We are a team of dedicated professionals who are passionate about making a difference in the lives of our clients and their families.

Job Summary

This role is an exciting opportunity to join our team as a Community Support Specialist in our Adult Urgent Care location. As a key member of our multidisciplinary team, you will play a vital role in providing high-quality care to our clients.

You will be responsible for maintaining and interacting with a caseload of clients, facilitating their achievement of long-range outcomes, and removing barriers that may hinder their progress.

Key Responsibilities and Qualifications
  • Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
  • Facilitate each client's achievement of long-range outcomes of symptom management, employment, and independent living based upon the needs of the client.
  • Engage difficult-to-serve clients by investigating all potential resources in order to gain access and make connections.
  • Help remove barriers for clients, which may include helping clients participate in community or social service programs, referring clients to educational or working programs, and/or assisting with transportation barriers as identified in their treatment plan.
  • Collect and maintain information about clients and document interactions within ReDiscover's designated electronic medical record.
  • Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
  • The ideal candidate will have:
    • Availability to work a full-time schedule from Friday-Monday 9:00am-7:30pm.
    • 4-year degree in a social science field or 4 years of equivalent experience in lieu of degree.
    • A valid automobile driver's license, appropriate automobile insurance, and a safe, reliable, registered automobile available for use during work.
    • At least two (2) years of clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
    • Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
    • Excellent customer service skills with a recovery focus.
    • Strong written, oral, and interpersonal communication skills.
    • Intermediate computer skills in typing/keyboarding, Microsoft Word, and Excel programs as well as GSuite.

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