Associate Director Software Engineering

5 days ago

OH United States Fifth Third Bank, N.A. Full time
Job Title: Associate Director Software Engineering

Fifth Third Bank, N.A. is seeking an experienced Associate Director Software Engineering to lead our software engineering team. As a key member of our technology organization, you will be responsible for developing and implementing operational strategies to support business objectives.

Key Responsibilities:
  • Leadership & Strategy: Lead and mentor a team of developers and operations staff, define and implement operational strategies to support business objectives, and develop and maintain a scalable process for Root Cause Analysis (RCA).
  • Operational Excellence: Ensure 24/7 support for the embedded payments application, drive performance targets around incident processing and closure, and lead cross-functional projects and initiatives focused on improving operational processes.
  • Incident Management: Oversee issue escalation for all customers and clients, develop and implement on-call revisiting and training programs, and ensure timely and effective resolution of incidents.
  • Continuous Improvement: Identify areas for process improvement and implement changes, collaborate with cross-functional teams to enhance operational efficiency, and stay updated with industry best practices and emerging trends.
Qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in software engineering, cloud engineering, devops, IT operations, or 4 years of experience with an advanced degree.
  • Proven experience in leading operations teams, preferably in a fintech or payments environment.
  • Strong background in managing developers and technical staff.
  • Experience in defining and implementing operational strategies.
  • Excellent problem-solving and incident management skills.
  • Ability to work in a fast-paced, 24/7 support environment.
  • Strong communication and leadership skills.
Supervisory Responsibilities:

Duties include, but are not limited to, performance management, focused investment in people growth and direction, feedback, coaching, and disciplinary activities (if needed), succession planning, recognition of employees, etc.

  • Senior Director of Software Engineering

    2 weeks ago

    , AR, United States Walmart Full time

    About the RoleWe are seeking a highly experienced Senior Director of Software Engineering to lead our Transportation Brokerage team. As a key member of our engineering organization, you will be responsible for managing a global team of engineers and driving the development of scalable and resilient platforms.Key ResponsibilitiesOwn and influence product...

  • IT Director, Software Engineering

    3 weeks ago

    Meridian, ID, United States Scentsy Inc Full time

    Scentsy is looking for a Software Engineering Director to oversee the Software Engineering teams that produce high-performing, best-in-class digital platforms for our Consultants, customers, and business partners. A successful Director will have a well-rounded combination of technical depth, strategic vision, people management skills, and a strong passion...

  • IT Director, Software Engineering

    3 weeks ago

    Meridian, ID, United States Scentsy Inc Full time

    Scentsy is looking for a Software Engineering Director to oversee the Software Engineering teams that produce high-performing, best-in-class digital platforms for our Consultants, customers, and business partners. A successful Director will have a well-rounded combination of technical depth, strategic vision, people management skills, and a strong passion...

  • IT Director, Software Engineering

    4 weeks ago

    Meridian, ID, United States Scentsy Inc Full time

    Scentsy is looking for a Software Engineering Director to oversee the Software Engineering teams that produce high-performing, best-in-class digital platforms for our Consultants, customers, and business partners. A successful Director will have a well-rounded combination of technical depth, strategic vision, people management skills, and a strong passion...

  • IT Director, Software Engineering

    4 weeks ago

    Meridian, ID, United States Scentsy Inc Full time

    Scentsy is looking for a Software Engineering Director to oversee the Software Engineering teams that produce high-performing, best-in-class digital platforms for our Consultants, customers, and business partners. A successful Director will have a well-rounded combination of technical depth, strategic vision, people management skills, and a strong passion...

  • Director, Software Engineering

    3 weeks ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description: Role: Director of Engineering Are you passionate about new technologies to build innovative solutions? Catchlight is seeking a dynamic Director of Engineering to lead our team in developing products using machine learning, large language models (LLMs), modern web applications, APIs, microservices, and cloud-native architecture. Created...

  • Director of Software Engineering

    3 weeks ago

    Madison, WI, United States VirtualVocations Full time

    A company is looking for a Director of Software Engineering to lead large-scale product initiatives in the B2B and B2C space. Key Responsibilities Lead through other leaders and create alignment across various teams to drive desired outcomes Develop and execute the long-term vision and strategy for engineering teams Mentor engineers and foster a...

  • Senior Director of Engineering

    1 week ago

    , OH, United States McGraw-Hill Education Full time

    Job Title: Senior Director of EngineeringAt McGraw Hill Education, we're seeking a highly skilled and experienced Senior Director of Engineering to lead our engineering strategy, architecture, and execution. As a key member of our team, you will be responsible for overseeing the development of our platform initiatives, leading a talented team of engineers,...

  • Software Engineering Manager

    3 weeks ago

    Omaha, NE, United States Election Systems & Software Full time

    We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering - we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish this through continuous investments in research and development, resulting in regular product updates and security...

  • Software Engineering Manager

    3 weeks ago

    Omaha, NE, United States Election Systems & Software Full time

    We support democracy.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish this through continuous investments in research and development, resulting in regular product updates and security...

  • Software Engineering Manager

    1 day ago

    Omaha, NE, United States Election Systems & Software Full time

    We support democracy.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Our vision at Election Systems & Software (ES&S) is simple and unwavering — we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience. We accomplish...

  • Director, Software Engineering

    3 weeks ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:Role: Director of EngineeringAre you passionate about new technologies to build innovative solutions? Catchlight is seeking a dynamic Director of Engineering to lead our team in developing products using machine learning, large language models (LLMs), modern web applications, APIs, microservices, and cloud-native architecture.Created in...

  • Director, Software Engineering

    7 days ago

    Boston, MA, United States Fidelity Investments Full time

    Job Description:Role: Director of EngineeringAre you passionate about new technologies to build innovative solutions? Catchlight is seeking a dynamic Director of Engineering to lead our team in developing products using machine learning, large language models (LLMs), modern web applications, APIs, microservices, and cloud-native architecture.Created in...

  • Senior Director of Software Engineering

    2 weeks ago

    , IL, United States Baxter International Full time

    About the RoleBaxter International is seeking a highly experienced Senior Director of Software Engineering to lead our global software engineering team. As a key member of our R&D Leadership Team, you will be responsible for creating and implementing department vision that aligns with the organization's vision and strategic plan.Key ResponsibilitiesLead a...

  • Software Development Engineer

    3 weeks ago

    Redmond, WA, United States Talent Software Services Full time

    Software Development Engineer 2Job Summary: Talent Software Services is in search of a Software Development Engineer for a contract position in Redmond, WA. The opportunity will be nine months with a strong chance for a long-term extension.Position Summary: The main

  • Senior Director of Software Engineering

    4 weeks ago

    , AR, United States Walmart Full time

    About the RoleWe are seeking a highly experienced Senior Director of Software Engineering to lead our team in developing and implementing cutting-edge software solutions for our Transportation Brokerage platform. As a key member of our engineering organization, you will be responsible for driving the technical vision and strategy for our platform, leading a...

  • Software Developer

    24 hours ago

    , MD, United States Independent Software Full time

    Job OverviewIndependent Software is seeking a skilled Software Engineer to join our team. As a key member of our software development team, you will be responsible for designing, developing, and maintaining complex software systems.Key ResponsibilitiesAnalyze user requirements to derive software design and performance requirements.Debug existing software and...

  • Director of Software Engineering Fremont, CA

    3 weeks ago

    Fremont, CA, United States Tbwa ChiatDay Inc Full time

    Pebble is a sustainable living startup defining a new way to live, work and explore from anywhere with a 100% electric, hassle-free RV trailer. Built by a team of experts in both automotive and consumer technology, Pebble combines electrification with cutting-edge automotive technology for a travel trailer experience that removes the hassles RV trailer...

  • Software Engineer

    3 weeks ago

    East Canton, OH , USA, United States Top Echelon Software, LLC Full time

    Job DescriptionWe are seeking a highly skilled Software Engineer to join our team at Top Echelon Software, LLC.The ideal candidate will have a strong background in software development and a passion for creating innovative solutions.Key Responsibilities:Design and develop software applications using various programming languages and technologies.Collaborate...

  • Director of AI Training Engineering

    3 weeks ago

    Columbus, OH, United States VirtualVocations Full time

    A company is looking for a Director of Engineering - AI Training. Key Responsibilities: Collaborate with the Director of Product for AI Training to develop strategy for AI Training products Recruit, train, and manage software engineering teams focused on developing AI models and tools Lead the organization by setting clear expectations, providing...