Reservation Agent
2 weeks ago
U-Haul is seeking a skilled Reservation Agent to support our team in providing exceptional customer service and ensuring efficient equipment placement. As a key member of our operations team, you will be responsible for assisting customers, field team members, and U-Haul dealerships with reservation management and equipment distribution.
Key Responsibilities:
- Assist with customer calls and provide support to field team members and U-Haul dealerships.
- Help direct incoming customers' equipment to areas based on demand and productivity status.
- Review reports to aid in effective equipment placement and customer reservations.
- Assist with U-Box portable storage product management.
Requirements:
- High school diploma or equivalent.
- Working knowledge of office equipment and phone etiquette.
- Proficient in customer service, time management, and multitasking.
What We Offer:
- Career stability and opportunities for advancement.
- Competitive benefits package, including health insurance, paid holidays, and 401(k) savings plan.
- Employee stock ownership plan (ESOP) and mindset app reimbursement.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
U-Haul is an Equal Opportunity Employer:
We are committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in states where applicable laws prohibit it.
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