Customer Service Manager
5 days ago
Why Work at Wendy's?
At Wendy's, we offer a range of benefits and perks that make working with us an attractive career choice. From competitive wages and comprehensive training programs to opportunities for advancement and professional growth, we're committed to supporting our team members every step of the way.
We're seeking an experienced Assistant Manager to join our team and help us continue to deliver exceptional customer experiences.
Job Description:
As an Assistant Manager at Wendy's, you'll be responsible for leading a team of crew members and shift supervisors to deliver exceptional customer experiences. You'll work closely with the management team to drive business growth and improve operational efficiency.
Key Responsibilities:
- Lead by example, demonstrating a passion for customer satisfaction and a commitment to excellence
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the management team to drive business growth and improve operational efficiency
- Maintain high standards of customer service and ensure a positive dining experience
Requirements:
- Previous management experience in the foodservice industry
- Strong leadership and customer service skills
- Flexible availability and willingness to work varying shifts
- Ability to inspire and motivate team members to achieve their goals
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