Seasonal Sales Associate

2 weeks ago


Greensboro, United States Duluth Trading Company Full time
Job Overview

A successful retail sales associate at Duluth Trading Company will strive to provide exceptional customer service and go above and beyond to create special experiences.

Key Responsibilities
  • Develop a comprehensive understanding of the Duluth brand and products to provide solution-oriented service to customers.
  • Provide personalized service to customers, including greeting, fitting room, and register interactions.
  • Effectively communicate sales and promotions to customers.
  • Capture email addresses from customers as part of sales and service efforts.
  • Respond proactively to customer concerns and provide positive resolutions.
  • Answer telephone calls in a courteous and friendly manner.
  • Assist with receiving, processing, and replenishing merchandise.
  • Maintain merchandising, presentation, and display standards to ensure the sales floor is customer ready.
  • Ensure cleanliness standards are met in the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
  • Process register transactions accurately and efficiently.
  • Adhere to company policies, procedures, and practices.
Requirements
  • High school diploma or equivalent.
  • Retail experience is preferred but not necessary.
  • Customer-centric mindset.
  • Ability to take pride in a job well done and show ownership in the store.
  • Operate with integrity and trust.
  • Excellent communication and listening skills.
  • Collaborate and function as part of a team.
Environmental Factors
  • Ability to stand or walk for up to eight hours a day.
  • Frequent reaching, bending, and twisting.
  • Frequent use of repetitive hand-to-finger motions and reaching with hands and arms.
  • Frequent lifting of up to 20 pounds, occasional lifting of up to 40 pounds, and pushing/pulling up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Use of a computer up to 60% of the time throughout the day.
Benefit Offerings

40% employee merchandise discount, 401K program with company match, employee stock purchase plan.

Compensation: $13.00 - $14.37/hour



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