Seasonal Sales Associate
2 weeks ago
A successful retail sales associate at Duluth Trading Company will strive to provide exceptional customer service and go above and beyond to create special experiences.
Key Responsibilities- Develop a comprehensive understanding of the Duluth brand and products to provide solution-oriented service to customers.
- Provide personalized service to customers, including greeting, fitting room, and register interactions.
- Effectively communicate sales and promotions to customers.
- Capture email addresses from customers as part of sales and service efforts.
- Respond proactively to customer concerns and provide positive resolutions.
- Answer telephone calls in a courteous and friendly manner.
- Assist with receiving, processing, and replenishing merchandise.
- Maintain merchandising, presentation, and display standards to ensure the sales floor is customer ready.
- Ensure cleanliness standards are met in the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
- Process register transactions accurately and efficiently.
- Adhere to company policies, procedures, and practices.
- High school diploma or equivalent.
- Retail experience is preferred but not necessary.
- Customer-centric mindset.
- Ability to take pride in a job well done and show ownership in the store.
- Operate with integrity and trust.
- Excellent communication and listening skills.
- Collaborate and function as part of a team.
- Ability to stand or walk for up to eight hours a day.
- Frequent reaching, bending, and twisting.
- Frequent use of repetitive hand-to-finger motions and reaching with hands and arms.
- Frequent lifting of up to 20 pounds, occasional lifting of up to 40 pounds, and pushing/pulling up to 20 pounds.
- Ability to climb ladders, reach, and bend.
- Work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
- Use of a computer up to 60% of the time throughout the day.
40% employee merchandise discount, 401K program with company match, employee stock purchase plan.
Compensation: $13.00 - $14.37/hour
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