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Customer Experience Specialist

2 months ago

Florence, Kentucky, United States Best Buy Full time
{"Overview": "At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. We're obsessed with building long-term relationships with our applicants, employees, and customers.

As a Customer Experience Specialist, you'll be the face of Best Buy for everyone who visits our stores. You'll be obsessed with finding the right solutions to fit each person's immediate and future needs.

Key Responsibilities:

* Greet, welcome, and engage with customers in a warm and friendly manner.
* Use acquired skills and knowledge to recommend products and services to meet customers' current and future needs.
* Serve as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers.
* Assist customers with their sales orders, returns, and exchanges.
* Apply the appropriate knowledge and expertise through ongoing learning and self-development.
* Utilize available tools to stay current on skills and promotional initiatives.
* Help execute profitable growth through critical business drive times while supporting our customer obsession.
* Maintain merchandising and ensure their department is clean and well stocked.
* Work in cooperation with their supervisor and associates in other departments.

Basic Qualifications:

* Working and thriving in a fast-paced, team-oriented environment
* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

At Best Buy, we're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we're committed to ensuring our workforce is reflective of the communities we serve.

If you like working in an environment that inspires individual and team success, you'd be a great addition here.

**What We Offer:

* Competitive pay and benefits
* Opportunities for career growth and development
* A dynamic and supportive work environment
* A chance to make a difference in the lives of our customers

We're excited to hear from you"}