Customer Service Team Leader

5 days ago


Plainfield, New Jersey, United States Burlington Part time

We are seeking a skilled Customer Service Lead to join our team at Burlington. As a leader, you will be responsible for inspiring and motivating associates to provide exceptional customer service. Your friendly demeanor, leadership skills, and interest in retail make you an ideal candidate for this role.

Key Responsibilities:
  • Model company core values and lead by example
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys
  • Maintain a neat and orderly front-end area
  • Coordinate meal and break periods, and monitor schedule adherence

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.



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