Restaurant Leadership Position

1 month ago


La Crosse, Wisconsin, United States Potomac Family Dining Group Full time
Restaurant Leadership Position

Job Summary: We are seeking a highly motivated and experienced Restaurant Leadership Position to join our team at Potomac Family Dining Group. As a Salaried Manager, you will be responsible for providing restaurant leadership in accordance with established company standards.

Key Responsibilities:
  • Assist in managing Restaurant Environment during scheduled shifts with discretionary management decision making required.
  • Ensure prompt, friendly service according to company guidelines.
  • Build a culture using the Vision / Mission statement to guide People, Profits, and Guest Experience.
  • Ensure the immediate response and correction of all verbal guest complaints.
  • Ensure a high-quality guest experience by employing tools such as table touching and proactivity in resolving potential guest issues.
  • Teach and enforce alcohol awareness.
  • Assist in maintaining adequate inventory levels.
  • Ensure product preparation and presentation uncompromisingly meeting company standards.
  • Effectively oversee/schedule associates to meet sales demands.
  • Maintain effective safety and security programs according to company policy and government standards.
  • Promote and manage restaurant organization, cleanliness, and sanitation.
  • Assist in executing all incentive contests and educate associates on promotions and new menu offerings.
Requirements:
  • High School Degree or equivalent education and/or experience.
  • One to Two (1-2) years of guest service experience.
  • One to Two of prior supervisory experience, preferably in a casual dining setting.
  • Demonstrated progression towards growing sales and managing a Profit & Loss Statement.
  • Positive attitude and the ability to handle highly difficult guest interactions.
  • 21+ years old.
  • ServSafe Alcohol and Food Certification a plus.
  • Reading, writing, basic math, and verbal communication skills in English are required.
  • Bi-lingual experience a plus.
  • Ability to pass company background check.
  • Reliable transportation and government-issued driver's license required.
  • Ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends, and holidays.
Competencies:
  • Passion for hospitality.
  • Highly trusting.
  • Organized.
  • Detail-oriented.
  • Demonstrates care and concern.
  • Developer of others.
  • Goal-oriented.
Physical Demands:
  • Mobility required during the entire shift.
  • Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
  • Must have a good sense of balance, be able to reach, bend, stoop, and kneel, and frequently lift as much as 50 pounds, several times over.
  • Must be able to speak clearly and listen attentively to guests and other employees.
Travel:

Estimated amount of travel is negligible.

Working Conditions:

Subject to wet floors; loud noises; fast-paced; outdoor conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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