Restaurant Leadership Position
1 month ago
Job Summary: We are seeking a highly motivated and experienced Restaurant Leadership Position to join our team at Potomac Family Dining Group. As a Salaried Manager, you will be responsible for providing restaurant leadership in accordance with established company standards.
Key Responsibilities:- Assist in managing Restaurant Environment during scheduled shifts with discretionary management decision making required.
- Ensure prompt, friendly service according to company guidelines.
- Build a culture using the Vision / Mission statement to guide People, Profits, and Guest Experience.
- Ensure the immediate response and correction of all verbal guest complaints.
- Ensure a high-quality guest experience by employing tools such as table touching and proactivity in resolving potential guest issues.
- Teach and enforce alcohol awareness.
- Assist in maintaining adequate inventory levels.
- Ensure product preparation and presentation uncompromisingly meeting company standards.
- Effectively oversee/schedule associates to meet sales demands.
- Maintain effective safety and security programs according to company policy and government standards.
- Promote and manage restaurant organization, cleanliness, and sanitation.
- Assist in executing all incentive contests and educate associates on promotions and new menu offerings.
- High School Degree or equivalent education and/or experience.
- One to Two (1-2) years of guest service experience.
- One to Two of prior supervisory experience, preferably in a casual dining setting.
- Demonstrated progression towards growing sales and managing a Profit & Loss Statement.
- Positive attitude and the ability to handle highly difficult guest interactions.
- 21+ years old.
- ServSafe Alcohol and Food Certification a plus.
- Reading, writing, basic math, and verbal communication skills in English are required.
- Bi-lingual experience a plus.
- Ability to pass company background check.
- Reliable transportation and government-issued driver's license required.
- Ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends, and holidays.
- Passion for hospitality.
- Highly trusting.
- Organized.
- Detail-oriented.
- Demonstrates care and concern.
- Developer of others.
- Goal-oriented.
- Mobility required during the entire shift.
- Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
- Must have a good sense of balance, be able to reach, bend, stoop, and kneel, and frequently lift as much as 50 pounds, several times over.
- Must be able to speak clearly and listen attentively to guests and other employees.
Estimated amount of travel is negligible.
Working Conditions:Subject to wet floors; loud noises; fast-paced; outdoor conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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