Area Supervisor

2 weeks ago


Houston, Texas, United States NSM Merchant Full time
Job Title: Area Supervisor

As an Area Supervisor with NSM Merchant, you will play a crucial role in leading the management supervision of franchise restaurant operations within a specific market. Your primary objective will be to ensure people development, product quality, customer satisfaction, image management, restaurant profitability, and assimilation into Papa John's culture.

Key Responsibilities:
  • Lead and manage restaurant operations to achieve business objectives, including ensuring compliance with all federal, state, and local laws and ethical business practices.
  • Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase restaurant profitability.
  • Recruit, develop, and retain top-performing operations leaders, ensuring adequate staffing levels and effective communication of performance expectations.
  • Monitor and analyze financial performance, making informed decisions to optimize resource allocation and drive business growth.
  • Collaborate with corporate departments and operations teams to develop and implement market strategies, ensuring alignment with company goals and objectives.
Requirements:
  • High School Diploma or GED required, college degree preferred.
  • Five to seven years of progressive management experience, with three years in multi-unit management.
  • Successful track record in management with Papa John's preferred.
  • Serv-Safe/Local or State Food Service Certification.
Physical Demands:

The Area Supervisor will be required to work in a fast-paced environment, with frequent travel to restaurant locations. The physical demands of the job include standing for prolonged periods, walking, grasping firmly/strongly and simply/lightly with hands, and using fine finger dexterity.

Work Environment:

The Area Supervisor will work in a dynamic environment, with exposure to various temperatures, noise levels, and equipment. The role requires the ability to work independently, with minimal supervision, and to manage multiple priorities in a timely manner.


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