Field Engineer

3 weeks ago


San Francisco, California, United States Varsity Technologies Full time
About Us

Varsity Technologies is a technology services partner that helps social impact organizations implement, use, and develop technology. We work with non-profits, schools, foundations, and B Corps to ensure they have the tools they need to make a positive impact in the world. Our team is passionate about using technology for good and is dedicated to providing exceptional support to our clients.

About the Role

As a Field Engineer, you will have the opportunity to work directly with customers on-site, primarily, and remotely, as needed. You will develop valuable customer relationships, identify needs, deploy new and existing technologies, and help people use technology effectively. You will have the chance to work with a wide range of customer environments and organizations, providing onsite support.

Key Responsibilities
  • Develop and maintain strong relationships with customers
  • Identify and resolve technical issues
  • Deploy new and existing technologies
  • Provide training and support to customers
  • Collaborate with internal teams to ensure seamless support
Requirements
  • IT experience, including user support for Mac and Windows, network support, and Cloud Administration
  • Experience supporting Microsoft 365 and Google Workspace
  • Ability to configure and maintain firewalls, switches, wireless access points, physical servers, storage systems (RAID, iSCSI, etc.), and UPS
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • A chance to work with a diverse range of customers and technologies
Why Join Us?

At Varsity Technologies, we are more than just a company - we are a social justice organization dedicated to using technology to make a positive impact in the world. We believe in the importance of equality, fairness, and justice, and we strive to create a workplace culture that reflects these values. If you share our passion for using technology for good and are looking for a challenging and rewarding career opportunity, we encourage you to apply.


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