Host/Hostess/To-Go Team Member

4 weeks ago


Sevierville, Tennessee, United States Roma Table Full time

This location requires you to be 18 years of age or older.

Job description: We are seeking a skilled Host/Hostess to provide exceptional customer service and create a welcoming atmosphere for our guests. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for greeting them, providing accurate wait times, and escorting them to their tables. You will also be responsible for managing reservations, providing menus, and announcing the Waiter/Waitress's name. Additionally, you will assist with carry-out orders, maintain a clean reception area, and cater to guests who require extra attention. Responsibilities:
  • Welcome guests to the restaurant
  • Provide accurate wait times and monitor waiting lists
  • Manage Reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce the Waiter/Waitress's name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Assist with carry-out orders
  • Maintain a clean reception area
  • Cater to guests who require extra attention
  • Answer incoming calls and address customers' queries
  • Assist wait staff as needed
  • Assist in running food
Requirements:
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Demonstrable customer service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • High school diploma; hospitality certification is a plus
Benefits:
  • Paid weekly
  • Teledoc
  • Free shift meals
  • 25% off duty at all Collier Restaurants
  • Closed Christmas day
  • Opportunity for advancement
  • Paid sick days
  • Paid vacation days
  • Free and discounted passes to various area attractions


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