Customer Service Ambassador

4 weeks ago


Grayslake, Illinois, United States Truenorth Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and supporting the preparation and sale of food and beverages.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every guest has an exceptional experience
  • Maintain a clean and organized store environment, adhering to our high standards
  • Support the preparation and sale of food and beverages, including operating the coffee bar and fountain drink area
  • Monitor inventory, order supplies, and train other staff members on food and coffee products and equipment
  • Engage with guests, greet them with a smile, and ensure they have an outstanding experience

Requirements:

  • Ability to work a standard schedule of 30 hours per week, approximately 6am-12pm Monday-Friday
  • Ability to engage with guests, greet them with a smile, and ensure they have an outstanding experience
  • Ability to count products and make change, as well as read and write clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds

What We Offer:

  • A standard schedule of 30 hours per week, approximately 6am-12pm Monday-Friday
  • PAID Training programs to ensure you are successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • An exciting, fun, and stimulating work environment
  • 401K with Company match
  • Paid vacation
  • Limited Medical and Dental plan available upon hire
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment

Eligibility Requirements:

  • All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales)
  • Subject to a pre-employment background check

Equal Opportunity Employer:

True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

True North is a veteran-friendly and equal opportunity employer.

Our Core Values:

  • Operate with the highest level of integrity by being honest and fair
  • Incorporate excellence in all that we do
  • Embrace diversity by respecting the rights and dignity of all people
  • Provide for the health and safety of our guests, team, and environment
  • Reinvest in the communities we serve
  • Recognize that profitability is essential to our future success


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