Medical Receptionist

Catalyst Health Group is seeking a highly organized and detail-oriented Medical Receptionist- Phone Room Specialist to join our team. This role is responsible for efficiently and effectively handling inbound and outbound scheduling communications for our providers, including online chats, text messaging, emails, faxes, and answering telephones.

Key Responsibilities:

• Sort, label, and task documents and faxes in EMR charts as needed.
• Scan and file EHE documents into designated folders and the EHE website.
• Label, task, and correct any misfiles in EMR.
• Scanning and filing of various documents.
• Send documents to be scanned to the front office.
• Scan and file fax confirmations in computers.
• Scan and file mail.
• File and scan documents into the computer.
• Back up phone clerks as time allows.
• Check and transfer voicemails from the refill line to clinical staff.
• Check refill voicemail and pull charts for the appropriate Dr.'s.
• Scan and file demographics, privacy policy, and history sheets from all appointments.
• Organize and scan reports from outsourced entities.
• Scan and file medical reports.

Requirements:

• At least one year of experience.
• High School or GED.

Preferred Qualifications:

• Good judgment and decision-making skills.
• Learning strategies.
• Ability to work under pressure.
• Multi-tasking skills.
• Mathematics skills.
• Negotiation skills.
• Repairing and troubleshooting clerical errors.
• Bilingual skills.