Customer Service Representative

2 weeks ago


Columbus, Ohio, United States UASA Full time

As a Customer Service Representative at United Appliance Servicers Association, you will play a crucial role in representing our members on client support calls. Your primary responsibility will be handling service requests and customer complaints with respect and courtesy.

Job Description
  • Receive incoming calls in a professional and courteous manner.
  • Perform marketing and sales functions to sell additional work and earn business.
  • Complete work orders, return customer calls, and respond to customer complaints.
  • Perform other duties as needed, which may include cross-training in related positions.
Requirements
  • Minimum two years of administrative experience.
  • Strong written and verbal communication skills.
  • Detail-oriented with strong data entry skills.
  • A positive attitude.
  • A team player who can work independently.
Salary Range

The estimated salary range for this position is $13.00 - $17.00 per hour, depending on location.

Benefits

We offer a benefits package that varies by location. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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