Practice Director
2 weeks ago
Summit Health - Clinical Operations Manager Position
We are seeking a Clinical Operations Manager to join Summit Health and help enhance the delivery of primary care services and patient experiences. The Clinical Operations Manager will oversee day-to-day clinical operations, manage patient interactions, and ensure service-oriented issue resolution. If you are a proactive leader with a passion for mentoring and driving positive outcomes, this role may be for you.
Key Responsibilities:
- Supervise clinical support staff to ensure seamless patient care delivery
- Communicate clinical processes and updates to staff to maintain a high level of clinical excellence
- Assist with new clinic onboarding to ensure a smooth transition
- Act as a communication point among providers to facilitate effective collaboration
- Address staff, provider, and patient concerns in a timely and professional manner
- Monitor and improve practice KPIs to drive business growth and patient satisfaction
- Lead clinical staffing and development to ensure a skilled and engaged team
- Facilitate staff training and orientation to ensure a comprehensive understanding of clinical operations
- Manage employee evaluations and recruitment to build a high-performing team
- Support provider in patient care delivery to ensure a patient-centered approach
Requirements:
- High emotional intelligence and ability to build strong relationships with staff and providers
- Experience in primary care setting with a focus on clinical operations
- Previous supervisory experience preferred to lead a high-performing team
If you are looking to make a meaningful contribution to healthcare and contribute to a team dedicated to delivering exceptional patient care, consider a career as a Clinical Operations Manager at Summit Health.
About Summit Health:
Summit Health is committed to providing a comprehensive benefits package to its team members, including health and wellness coverage. As an Equal Opportunity Employer, we value diversity and inclusion in the workplace.
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