Healthcare Navigator for Patient Outcomes

2 weeks ago


Zephyrhills, Florida, United States Lourdes Health Full time

Lourdes Health Network is a Catholic healthcare institution with a rich history of serving the community since 1916. Our mission is to extend the healing ministry of Jesus, providing care with respect, compassion, and excellence.

Job Summary

We are seeking an experienced RN Case Manager to join our team, responsible for delivering quality care and promoting access to healthcare services while optimizing cost efficiency. The ideal candidate will possess exceptional interpersonal skills, a positive attitude, and a warm demeanor to provide exceptional customer service.

Key Responsibilities:
  • CASE MANAGEMENT: Find and intake patients, provide case management services, evaluate outcomes, and ensure seamless closure of cases.
  • DAILY UTILIZATION MANAGEMENT: Manage daily activities to optimize patient care and outcomes.
  • PSYCHOSOCIAL ISSUES MANAGEMENT: Address physical, cognitive, emotional, financial, and psychosocial capabilities of patients and their families.
Requirements

To be successful in this role, you will need:

  • Graduate degree from an accredited school of nursing (RN) required, with a bachelor's degree preferred.
  • Two or more years of clinical experience, preferably in acute care or community social agency case management.
  • Excellent assessment, intervention, and problem-solving skills, with the ability to communicate effectively verbally and in writing.
  • Basic computer skills, including Microsoft Office and database management.
  • Ability to meet deadlines while maintaining expected quality standards.
Preferred Qualifications
  • Case Management Certification (CCM)
  • Bilingual or English-Spanish speaking abilities
  • Ability to work with culturally diverse populations
What We Offer

Lourdes Health Network offers a competitive salary range of $42.59 - $59.63 per hour, reflecting the value we place on your expertise and dedication. As a safety-sensitive position, this role requires a Washington State Registered Nurse (RN) license and a valid driver's license with liability insurance.



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