Senior Enrollment Services Specialist
3 weeks ago
**Merrimack College Job Description**
We are currently seeking a highly motivated and experienced professional to join our team as a Visitor Services Senior Specialist.
This role plays a critical part in our Enrollment Management division, responsible for delivering exceptional customer service, supporting prospective students, families, and campus partners.
**Key Functions:**
- Providing personalized support through various channels, including phone, email, and chat.
- Scheduling prospective and admitted students for in-person or virtual offerings.
- Presenting admission information sessions to prospective students and families.
- Ensuring the Welcome Center is prepared to welcome visitors, maintaining a clean and organized environment.
- Coordinating logistics for signature events.
**Desirable Skills and Qualifications:**
- Bachelor's degree preferred.
- 1-3 years of professional experience in higher education, admissions, or enrollment.
- Exceptional communication, problem-solving, and organizational skills.
**Compensation:** $62,000 - $72,000 per year
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