Senior Enrollment Services Specialist

3 weeks ago


North Andover, Massachusetts, United States Merrimack College Full time

**Merrimack College Job Description**

We are currently seeking a highly motivated and experienced professional to join our team as a Visitor Services Senior Specialist.

This role plays a critical part in our Enrollment Management division, responsible for delivering exceptional customer service, supporting prospective students, families, and campus partners.

**Key Functions:**

  • Providing personalized support through various channels, including phone, email, and chat.
  • Scheduling prospective and admitted students for in-person or virtual offerings.
  • Presenting admission information sessions to prospective students and families.
  • Ensuring the Welcome Center is prepared to welcome visitors, maintaining a clean and organized environment.
  • Coordinating logistics for signature events.

**Desirable Skills and Qualifications:**

  • Bachelor's degree preferred.
  • 1-3 years of professional experience in higher education, admissions, or enrollment.
  • Exceptional communication, problem-solving, and organizational skills.

**Compensation:** $62,000 - $72,000 per year



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