Fast Track Retail Store Manager

2 days ago

Renton, Washington, United States Cash America Full time

Company Overview:


Cash America Pawn is a leading provider of financial services, offering a unique blend of pawn loans, retail sales, and repair services. We are committed to providing our customers with fast, friendly, and secure transactions.



Salary: The estimated salary for this position is $22.50 to $29.50 per hour, plus commission based on productivity and store performance.



Job Description:


The Fast Track Retail Store Manager Trainee plays a critical role in the success of our stores, overseeing daily operations, managing customer relations, and driving profitability through effective sales strategies and inventory management.



Responsibilities:



  • Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
  • Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
  • Recruit top talent by sourcing candidates through company-prescribed channels.
  • Opens and closes the store, including but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
  • Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.


Required Skills and Qualifications:



  • Must be willing and able to lift/carry up to 50 pounds.
  • Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
  • Demonstrated ability to effectively supervise others.
  • Ability to work with firearms and to become firearms certified.
  • Employees may be asked to assist a customer on the exterior of the building (within our parking lots) or to retrieve products stored in exterior storage buildings or other areas.
  • Minimum Age: 18 years old
  • High School Diploma, GED, or equivalent experience
  • Should be able to work in multiple locations, as business needs dictate.
  • Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
  • Store Manager Trainee will work 45+ hours a week. Hours worked are based on the needs of the business and are not guaranteed.
  • Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
  • Ability to multi-task in a fast-paced environment
  • Detail-oriented with strong organizational skills.
  • Analytical skills
  • Cash handling experience is required.
  • Ability to work independently with minimal supervision.
  • Excellent work ethic and strong business sense.


Benefits:



  • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
  • The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
  • Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
  • The ability to earn unlimited commission above your hourly base rate.
  • VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
  • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
  • Employee discounts are available to all employees on the first day of active employment.
  • Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
  • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks
  • Auto-enrollment in the FirstCash 401k program after six (6) months of employment
  • Access to the FirstCash Pet Insurance program

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