Sales Associate
4 weeks ago
Customer Experience
We are seeking a Sales Associate to join our team at PVH Corp. As a Sales Associate, you will be responsible for creating an emotional connection between our customers and the Calvin Klein brand.
Responsibilities
- Greet and offer assistance to every customer, focusing on customer engagement and suggestive selling to drive sales and conversion.
- Maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
- Prioritize delivering an exceptional customer experience and always place our customer first, asking for feedback and conveying business opportunities to management.
Commitment to Efficiency
Execute processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards.
Uphold backstock organization and adhere to all company tools, policies, and procedures.
Maintain awareness of potential theft and report concerns to management.
Associate Morale
Demonstrate a sense of pride, commitment, and passion for the brand and our customers, treating customers and store team professionally, courteously, and respectfully.
Celebrate and embrace individuality, inclusion, and partnership, building relationships and seeking out feedback for continuous self-development.
Embrace innovation, change, and company initiatives, working collaboratively to accomplish brand goals and objectives.
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