Clinical Mental Health Advocate

3 weeks ago

Honolulu, Hawaii, United States UnitedHealth Group Full time

About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to make the health system work better for everyone.

Salary Information

We are offering a salary range of $58,300 to $114,300 annually for this role in Oahu, HI. This salary reflects our commitment to ensuring that all employees are fairly compensated based on their skills and experience.

Job Description

The Clinical Mental Health Advocate - Community Outreach Specialist will play a vital role in helping individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners.

Main Responsibilities

  • Engage Consumers
    • Utilize advanced clinical skills to engage and motivate consumers via a recovery, health, and wellness-oriented approach.
    • Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services.
    • Identify and remove barriers to procurement, delivery, participation in and success of services.
    • Provide supportive follow-up, monitoring and education as indicated.
  • Collaborate with Medical Teams
    • Serve as OBHS liaison and subject matter expert for applicable UnitedHealth Care Medical Partners; establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions.
    • Identify high-risk, co-morbid needs of consumers.
    • Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals as needed.
  • Coordinate Transition Planning
    • Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services.
    • Coordinate with teams early in admission on cases stratified as having complex and high-risk needs.
    • Participate jointly in rounds, discussions, supervision and staffing.
    • Assist in the development of a relevant and consumer-specific aftercare plan.
  • Foster Community Partnerships
    • Establish a cooperative relationship with Optum Behavioral Network Services and the Provider community to improve access to services and ensure that consumers are served within proper standards of care.
    • Identify new programs, services, and gaps in market; share information with network teams.
    • Maintain knowledge of provider availability and barriers to access.

Required Qualifications

  • Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2 or more years of experience in behavioral health.
  • Licenses must be active and unrestricted in the status of Hawaii.
  • 2+ years of experience in a related mental health environment working in the local community.
  • Demonstrated ability to use a PC in a Windows environment, including email and Microsoft Office applications.
  • Able to function independently and responsibly with minimal supervision.

Benefits and Opportunities

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). We also provide opportunities for professional growth and development, and a supportive work environment that fosters teamwork and collaboration.

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