Telecommunicator - Emergency Response Specialist

1 week ago


Shawano, United States Shawano County Full time
Job Summary

This is a non-sworn position requiring the performance of tasks associated with communications and records. The Telecommunicator must be able to exercise independent judgment and perform tasks in the absence of supervision, especially in emergency situations.

Key Responsibilities
  • Operation of two-way radio equipment for direct communication with law enforcement officers, including emergency frequencies and testing of the same.
  • Operation of the countywide emergency paging system for severe weather and dispatching of emergency services.
  • Operation of the County E911 system.
  • Operation of the T.I.M.E system, telephone system, FAX machine, and hearing-impaired equipment.
  • Operation of the Law Enforcement computer software program(s), including the Computer Aided Dispatch (CAD) module, Jail module, and Records module.
Requirements
  • High School Diploma or GED.
  • Ability to keyboard/type 40 words per minute.
  • Experience and/or training in telecommunications, data entry, or related fields are desirable.
Work Environment

The Sheriff's Department operates 24 hours a day, 7 days a week. The Dispatch position works 12-hour shifts, 3 days on and 3 days off on a rotation. It is a requirement to work weekends, holidays, day, afternoon, and night shifts.



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