Expert Guitar Technician and Customer Experience Specialist
2 weeks ago
We are seeking a skilled Expert Guitar Technician and Customer Experience Specialist to join our team at Guitar Center.
About Guitar CenterGuitar Center is the world's premier music retailer, providing a wide range of musical instruments, equipment, and lessons. Our mission is to inspire creativity and passion in people through music.
Job DescriptionThis role will focus on delivering exceptional customer experiences while maintaining and repairing customer-owned instruments. The ideal candidate will have strong technical skills, excellent communication abilities, and a passion for music.
Responsibilities- Maintain store inventory and perform repairs on customer-owned instruments with high-quality craftsmanship
- Provide top-notch customer service by interacting with customers, addressing their needs, and ensuring a positive experience
- Collaborate with colleagues to achieve sales goals and enhance the overall shopping experience
- Complete warranty repair work and other tasks as assigned
- Skilled understanding of guitar repair techniques
- Excellent customer service skills
- Familiarity with Guitar Center products
We offer a competitive salary, medical, dental, vision, 401(k) plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Additionally, we provide opportunities for professional growth and development.
Estimated Salary: $55,000 - $65,000 per yearJoin us at Guitar Center and become part of a dynamic team that is passionate about music and dedicated to providing an exceptional customer experience.
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