Turn Down Attendant

3 weeks ago


IL United States Davidson Hospitality Group Full time

Job Summary:

As a Turn Down Attendant at Davidson Hospitality Group, you will be responsible for ensuring the highest level of guest satisfaction by preparing guest rooms for evening turndown service. This includes:

  • Bed Preparation: Ensuring beds are properly turned down and linens are refreshed to create a clean and inviting atmosphere.
  • Amenity Provision: Providing special amenities and touches to create a relaxing environment, tailored to meet the needs of our discerning guests.
  • Room Organization: Arranging guest belongings and ensuring rooms are organized and tidy, reflecting the high standards of Davidson Hospitality Group.
  • Cleanliness and Maintenance: Maintaining the cleanliness and tidiness of guest rooms and work areas, adhering to the company's rigorous standards.

Key Responsibilities:

  • Prepare guest rooms for evening turndown service, ensuring a seamless and efficient process.
  • Ensure beds are properly turned down and linens are refreshed, paying attention to detail and quality.
  • Provide special amenities and touches to create a relaxing atmosphere, tailored to meet the needs of our guests.
  • Arrange guest belongings and ensure rooms are organized, reflecting the high standards of Davidson Hospitality Group.
  • Maintain the cleanliness and tidiness of guest rooms and work areas, adhering to the company's rigorous standards.

Requirements:

  • Excellent attention to detail and quality in all aspects of guest room preparation.
  • Ability to work efficiently and effectively in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to maintain confidentiality and handle sensitive information with discretion.


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