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Key Carrier Coordinator

2 months ago

Foley, Alabama, United States Marshalls Full time
About the Role

We are seeking a highly skilled and motivated Key Carrier Coordinator to join our team at Marshalls. As a Key Carrier Coordinator, you will play a critical role in maintaining the overall success of our store, ensuring that our customers receive exceptional service and that our team members are equipped to meet the needs of our customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Leadership: Act as a leader on the sales floor, providing guidance and support to team members as needed.
  • Store Operations: Ensure that all store operations are running smoothly, including opening and closing procedures, inventory management, and visual merchandising.
  • Team Management: Supervise and manage a team of sales associates, providing coaching and feedback to ensure that they are meeting their performance goals.
  • Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
  • Communication: Communicate effectively with team members, management, and customers, ensuring that everyone is informed and aligned with store goals and objectives.
Requirements
  • Leadership Experience: 6 months of leadership experience in a retail environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a positive and memorable experience for every customer.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with team members, management, and customers.
  • Problem-Solving Skills: Ability to identify and resolve customer complaints and issues in a timely and professional manner.
  • Team Management Skills: Ability to supervise and manage a team of sales associates, providing coaching and feedback to ensure that they are meeting their performance goals.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.