Customer Service Ambassador

2 weeks ago


Slidell, Louisiana, United States Terrill Talamo - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will be responsible for establishing strong relationships with our customers and providing exceptional service to meet their needs.

Responsibilities
  • Develop and maintain a deep understanding of our insurance and financial services products to effectively communicate their value to customers.
  • Provide prompt and accurate responses to customer inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
Requirements
  • Excellent interpersonal and communication skills, with the ability to effectively interact with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.


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