Consumer Loan Originator
2 days ago
We are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at Republic Finance. As a key member of our branch, you will be responsible for originating consumer loans, completing loan applications, and developing strong customer relationships.
Key Responsibilities- Originate new loan business with new and existing customers
- Evaluate customer needs to recommend the best consumer loan and voluntary product solutions
- Complete loan applications, proposals, and offers for new borrowers and follow up with pending applicants
- Assist potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing
- Take ownership of customer concerns and work with management to formulate and execute strategies for potential problem loans
- Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks
- Consistently meets or exceeds loan goals
- Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio
- Apply analytical skills to quickly and efficiently resolve any customer issues
- Process insurance claims, follow-ups, and payments daily and maintain insurance log
- Provide excellent customer care through daily transactions, customer inquiries, and problem resolution
- High school diploma or equivalent
- Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based)
- Professional demeanor, positive attitude, strong communication, and customer relations skills
- Ability to work in a high-performing, fast-paced, goal-oriented, team environment
- Ability to successfully navigate priorities while paying close attention to details
- Basic computer skills and familiarity with Windows & Microsoft Office
- Ability to meet our acceptable standards for criminal background history, credit history, and pass a pre-employment drug screen
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products
- Health, Dental, & Vision Insurance
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day
- 401k + employer match
- Company provided Life Insurance & Long Term Disability
- Employee Assistance Program
We offer a competitive compensation and benefits package, a supportive culture, and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.
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