Software Development Analyst

4 weeks ago

Middle River, Maryland, United States Johns Hopkins University Full time

Job Summary

We are seeking a skilled Programmer Analyst to participate in the development of solutions using programming and analytical expertise for day-to-day problems. The ideal candidate will have the ability to handle multiple priorities from different customers across JHU, JHHS, and JHHC.

Key Responsibilities

  • Apply analysis techniques and procedures to gather and translate business requirements into functional and technical specifications and designs.
  • Maintain databases and system code.
  • Install and modify package programs.
  • Participate in business and technical planning.
  • Apply system analysis techniques and procedures to gather and translate business requirements into high-level functional and technical specifications and designs.
  • Maintain databases, system code, and/or installation and modification of package programs.
  • Participate in the development of solutions using programming and analytical expertise for day-to-day problems.
  • Manage follow-up and claims issues.
  • Develop solutions requiring analysis and research.
  • Responsible for critical work and/or complex projects performed within a broader technical and business context.
  • Participate in training programs jointly developed with their managers to gain technical, soft, and business skills.
  • Participate in a portion of the life cycle. May be responsible for the complete life cycle for very small projects.
  • Responsible for unit testing on own code.
  • Once priorities are set, perform tasks independently with regular progress updates.
  • Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
  • Utilize online resources including IDX to facilitate efficient claims processing.
  • Requires a thorough understanding of medical billing and the unique customer service requirements as related to patients, physicians, and administrative staff in a high-volume medical services environment.
  • Participate in on-going educational activities.
  • Assist in the training of staff.
  • Complete three days of training annually.
  • Provide limited technical support and training to functional users.

Requirements

  • Able to operate basic office equipment, e.g., photo copier, fax machine, scanner, PC, telephone, etc.
  • Keep current of industry changes by reading assigned material on work-related topics.
  • Excellent communication and customer service skills with the ability to work well under pressure.

Education and Experience

  • Bachelor's Degree.
  • One-year related experience.
  • Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

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