Care Navigator

4 weeks ago


Midland, Michigan, United States MyMichigan Health Full time
Job Summary

We are seeking a highly skilled Patient Care Navigator to join our team at MyMichigan Health. This is a hybrid position that offers the opportunity to work both onsite and remotely.

Key Responsibilities
  • Assist patients and professional staff in improving care access, care transitions, and coordination of patient care resources.
  • Work collaboratively with interdisciplinary team members to manage medically or socially complex patient panels.
  • Engage with patients and caregivers to identify barriers that may be impacting their ability to achieve optimal health.
  • Facilitate timely access to medical care and link patients to professional and community resources.
  • Provide education and support to patients recently discharged from the hospital and emergency department.
  • Assist with coordinating patient appointments, medical prior authorizations, and conducting patient outreach.
Requirements
  • BLS - Basic Life Support certification required within 3 months of hire or transfer.
  • MA CERT - Medical Assistant certification required.
  • Ability to work collaboratively with internal and external healthcare team members.
  • Strong communication and customer service skills.
  • Ability to work in a moderately paced, urgent need, complex healthcare environment.
Working Conditions

This position requires the ability to work in a fast-paced environment and to handle multiple tasks simultaneously. The successful candidate will be able to work collaboratively with a team and to communicate effectively with patients and healthcare professionals.



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