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Seasonal Front End Team Member
2 months ago
We are seeking a highly motivated and customer-focused Seasonal Front End Team Member to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.
Key Responsibilities- Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
- Checkout Experience: Ensure a fast and efficient checkout process, handling cash and credit transactions accurately and efficiently.
- Store Recovery: Maintain a well-organized store environment, including merchandise recovery and maintenance, to ensure a positive shopping experience for customers.
- Omni Channel Processes: Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes, ensuring seamless integration between online and in-store experiences.
- Merchandise Duties: Participate in truck unloading, stocking, and planogram (POGs) processes, ensuring accurate and efficient merchandise placement.
- Team Collaboration: Work collaboratively with store team members to achieve sales goals, maintain store standards, and provide exceptional customer service.
- Retail Experience: Previous retail experience, preferably in a customer-facing role, is preferred.
- Physical Demands: Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
- Work Environment: Work in a fast-paced retail environment, with regular exposure to cash handling, customer interactions, and physical demands.
As a Seasonal Front End Team Member at Michaels Stores, you will have the opportunity to develop your customer service and sales skills, work in a dynamic and fast-paced environment, and be part of a team that is passionate about creativity and customer satisfaction.