Client Experience Expert

12 hours ago


Newport Beach, California, United States RH-USA Inc Full time

Job Description:

As a Client Experience Expert at RH-USA Inc., you will play a critical role in delivering exceptional customer experiences that drive loyalty and retention. You will be responsible for developing and maintaining strong relationships with clients, partners, and colleagues, while staying up-to-date on product knowledge and market trends.

Key Responsibilities:

  • Greet and welcome clients, providing personalized support and guidance throughout their journey
  • Develop and implement strategies to improve client satisfaction and retention
  • Collaborate with cross-functional teams to drive business growth and excellence
  • Stay current on industry trends and competitor activity

Requirements:

  • 5+ years of experience in luxury retail or customer-facing role
  • Proven track record of driving sales growth and improving client satisfaction
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills

Compensation:

$70,000 - $90,000 per year, depending on experience and qualifications



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