Sales Associate

3 days ago

Mashantucket, Connecticut, United States PVH Corp. Full time
Unlock Your Potential at PVH

As a Sales Associate at PVH, you will be the face of our brand, creating an emotional connection with our customers and exceeding their expectations. You will be responsible for delivering exceptional customer service, maintaining a thorough knowledge of our products, and driving sales results.

Key Responsibilities:

Customer Experience
  • Engage with customers, providing personalized assistance and suggestive selling to drive sales and conversion.
  • Maintain a deep understanding of our products and promotions to effectively communicate value and build brand loyalty.
  • Prioritize delivering an exceptional customer experience, always putting our customers first and seeking feedback to improve our services.

Commitment to Efficiency
  • Execute processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with our brand standards.
  • Ensure backstock organization and adherence to all company tools, policies, and procedures.
  • Maintain awareness of potential theft and report concerns to management.

Associate Morale
  • Demonstrate pride, commitment, and passion for our brand and customers, treating them professionally, courteously, and respectfully.
  • Celebrate individuality, inclusion, and partnership, building relationships and seeking feedback for continuous self-development.
  • Embrace innovation, change, and company initiatives, working collaboratively to achieve brand goals and objectives.

Qualifications
  • Prior retail experience is preferred.
  • A high school graduate or equivalent is preferred.
  • A flexible schedule is required, including nights, weekends, and overnight shifts.
  • Excellent communication and time management skills are essential.
  • The ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds, is required.

PVH is an equal opportunity employer and considers all applicants for employment based on their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.

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