Care Manager

7 hours ago


Wilmington, Delaware, United States Vaya Health Full time
Job Title: Care Manager

Vaya Health is seeking a highly skilled Care Manager to join our team. As a Care Manager, you will be responsible for providing proactive intervention and coordination of care to eligible Vaya Health members and recipients.

Key Responsibilities:
  • Conduct comprehensive bio-psycho-social assessments to identify member needs and develop person-centered care plans.
  • Link members with appropriate and necessary formal and informal services and supports across all health domains.
  • Collaborate with members, care teams, and other stakeholders to ensure seamless care coordination and transitions.
  • Provide clinical assessment, care planning, and interdisciplinary care team coordination.
  • Ensure compliance with HIPAA requirements and maintain confidentiality of member information.
  • Participate in routine multidisciplinary huddles and high-risk multidisciplinary complex case staffing as needed.
  • Monitor provision of services to informally measure quality of care delivered by providers and identify potential non-compliance with standards.
Requirements:
  • Master's degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area.
  • Valid licensure required, including Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or other acceptable licenses.
  • Two years of experience working directly with individuals with behavioral health conditions, or two years of prior Long-term Services and Supports and/or Home Community-Based Services coordination, care delivery monitoring, and care management experience.
  • Ability to drive and sit for extended periods of time, including in rural areas.
  • Exceptional interpersonal skills and ability to represent Vaya Health in a professional manner.
Preferred Qualifications:
  • Experience working directly with individuals with intellectual or developmental disabilities or traumatic brain injury.
  • Knowledge of the NC Medicaid program, NC Medicaid Transformation, Tailored Plans, state-funded services, and accreditation requirements.
  • Ability to complete and maintain all trainings and proficiencies required by Vaya Health.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Vaya Health is an equal opportunity employer. We are committed to diversity, equity, and inclusion in the workplace.


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