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Community Housing Advocate

2 months ago

Chicago, Illinois, United States Heartland Human Care Serv Full time
Job Overview

Position: Housing Resource Specialist

Location: Remote/Hybrid

Schedule: Flexible, Monday to Friday (8:30am-5:00pm)

Role Summary:

Are you dedicated to assisting individuals in securing stable housing? We are looking for a committed and enthusiastic Housing Resource Specialist to join our organization and contribute positively to our community.

In this role, you will deliver technical support, information, advocacy, and resource development for program participants and associated service providers. Your knowledge will be vital in providing thorough assistance to those in our housing programs, and you may need to be present on-site during breaks to ensure seamless care. You will utilize industry expertise and best practices to advance the mission and vision of Heartland Human Care Services, fostering cultural development and management initiatives. Your individual responsibilities and workload will be outlined through the establishment of annual Success Objectives, creating a clear framework for your contributions. If you are a passionate professional dedicated to aiding others in achieving stable housing, we encourage you to consider this opportunity.

Why Work With Us:

Make an Impact: Join an organization that is profoundly committed to effecting positive change in the lives of individuals and communities.

Career Advancement: Step into a leadership position where you can develop and implement asset management systems, oversee a dedicated team, and contribute to ongoing educational initiatives.

Comprehensive Benefits: Access a variety of benefits, including medical, dental, vision insurance, 401(k) matching, paid parental leave, commuter benefits, student loan assistance, and more.

Our Benefits Include:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid parental leave
  • Commuter benefits
  • Student loan assistance
  • Tuition assistance
  • Disability insurance

Key Responsibilities:

  • Identify and secure suitable private market housing options for individuals experiencing homelessness or at risk of homelessness.
  • Conduct client interviews to assess the suitability of potential referrals based on individual needs and resource criteria.
  • Guide clients in budgeting, job search skills, and other essential competencies necessary for successful referrals.
  • Collaborate with employees, landlords, and service providers to resolve conflicts and negotiate follow-up services.
  • Assist in identifying service gaps and needs at the program level.
  • Network with other housing service providers to ensure comprehensive support for individuals in need.
  • Administer client assistance funds according to program policies to help clients access necessary resources.
  • Engage in organizations and coalitions that promote increased resources for clients.
  • Develop and maintain professional relationships with social service and government agencies to enhance service delivery.
  • Participate in ongoing professional development through training, conferences, and independent study.
  • Contribute to program and operational planning.
  • Assist in preparing grant applications to increase resources or enhance existing linkages.
  • Actively participate in all supervisory, unit, and agency meetings.
  • Adhere to professional standards set by relevant governing bodies and participate in evaluative reviews and training.
  • Other responsibilities may be assigned as needed.

Qualifications:

  • Minimum Associate's Degree from an accredited institution.
  • At least ten (10) years of experience in advocacy services, case management, or related direct service roles.
  • Bilingual candidates are strongly preferred.

Skills and Abilities:

  • Fluency in a second language is a plus.
  • Ability to read and interpret operational documents and manuals.
  • Proficient in writing routine reports and correspondence.
  • Effective public speaking skills.
  • Reliable transportation and a valid driver's license are required.
  • Comfortable working with diverse socioeconomic backgrounds.
  • Strong mathematical skills for budgeting and resource management.
  • Excellent communication and networking abilities.
  • Ability to handle confidential information with professionalism.
  • High emotional intelligence and self-motivation.
  • Proficient in Microsoft Office and other relevant software.
  • Problem-solving skills and ability to work independently.

Work Arrangement:

This position is eligible for a hybrid or remote work arrangement, with expectations for in-person meetings as required.

Work Environment:

  • Moderate noise level in the work environment.
  • Flexibility in scheduling and work location is necessary to meet program needs.
  • Program sites are located throughout the area, and employees may be required to report to various locations.

Physical Requirements:

  • Regularly required to communicate verbally and audibly.
  • Ability to sit, stand, and walk for extended periods.
  • Occasional lifting of up to 25 pounds may be required.
  • Specific vision abilities required include close and distance vision.