Customer Service Expert

4 days ago


Mineral Wells, Texas, United States State Farm Insurance Full time
Estimated Salary: $45,000 - $65,000 per year.

We are seeking a skilled Customer Service Representative to deliver exceptional service to our policyholders at State Farm Insurance. As a key member of our customer-facing team, you will play a critical role in assisting customers with inquiries, complaints, and policy changes in a professional and timely manner.

The ideal candidate will provide accurate and up-to-date information regarding insurance products and services, process policy applications, renewals, and cancellations efficiently, and handle billing and payment inquiries, resolving any issues promptly. They will also collaborate with team members to ensure customer satisfaction and maintain accurate records.

This role requires excellent communication and problem-solving skills. A high school diploma or equivalent is required, and experience in customer service or a related field is preferred but not necessary.

We offer competitive pay, a comprehensive benefits package, ongoing training and development opportunities, and a dynamic work environment.

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