Bus Driver and Customer Service Representative

5 days ago


Philadelphia, Pennsylvania, United States TransForce Full time
Job Responsibilities
  • Customer Service: Welcome customers boarding the bus, assist with luggage, and answer questions in a friendly manner.
  • Timely Shuttle Service: Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz policies and procedures and local laws.
  • Communication: Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
  • Continuous Improvement: Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Requirements
  • Experience: At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements.
  • Skills: Minimum 2 years PCV catD1 driving experience (International), minimum of 2 years Customer Service Experience, and ability to obtain a DOT medical clearance.
Working Conditions

Work flexible shifts including weekends and holidays; work overtime as required. Work indoors and outdoors during all weather conditions. Lift up to 45 pounds.



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