Property Portfolio Specialist

3 weeks ago


Kalamazoo, Michigan, United States Eenhoorn Full time
Job Description

The Property Portfolio Specialist will be responsible for fostering positive relationships with our valued residents and prospective residents, providing high-quality customer service and effective communication. This includes working with prospective residents to identify their needs and help them find the perfect home, screening and approving qualified applicants, and preparing property for daily showings.

Key responsibilities include:

  • Screening and approving qualified applicants in accordance with company policy, Fair Housing regulations and local laws;
  • Preparing leases and associated move-in documentation;
  • Managing the new resident move-in process to ensure a smooth transition into the community;
  • Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions;
  • Performing general administrative tasks such as software data entry, filing, typing, and answering phones;

We offer a comprehensive benefits package, including health, vision, dental, disability, work-loss, and mental wellness plans. Our company also invests in our team members' career advancement and provides training resources to enhance their skills and knowledge.



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