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Sales Associate

2 months ago

Nashville, Tennessee, United States The UPS Store Full time
Job Summary

We are seeking a dynamic and self-motivated Sales Associate to join our team at The UPS Store. As a Sales Associate, you will be responsible for driving business in our print, shipping, and other UPS services by actively engaging with customers and finding solutions to their needs.

Key Responsibilities
  • Customer Engagement: Proactively engage with customers to understand their business needs and offer tailored solutions.
  • Sales and Promotion: Promote and sell UPS services such as printing, packaging, shipping, mailbox services, and other business-related services.
  • New Business Development: Cultivate new business opportunities by networking and actively seeking out business clients.
  • Relationship Building: Build long-term relationships with customers to drive repeat business and referrals.
  • Upselling: Upsell print services by identifying opportunities for large print jobs (e.g., flyers, brochures, marketing materials).
  • Product Knowledge: Maintain an expert understanding of UPS services, pricing, and store policies to provide clear and confident information to customers.
  • Team Collaboration: Collaborate with the store team to meet daily, weekly, and monthly sales targets.
  • Customer Experience: Ensure a positive, welcoming environment for all customers.
Qualifications
  • Proven Sales Experience: Proven experience in sales, retail, or a customer-facing role.
  • Strong Communication Skills: Strong communication skills with the ability to build rapport quickly.
  • Customer Needs Assessment: Ability to identify customer needs and provide effective solutions.
  • B2B Sales Experience: Experience with business-to-business (B2B) sales is a plus.
  • Results-Oriented: Comfortable working in a fast-paced, target-driven environment.
  • Self-Motivation: Self-motivated and results-oriented, with a strong work ethic.
  • Print Services Knowledge: Familiarity with print services, shipping, or packaging is a plus but not required.
What We Offer
  • Competitive Compensation: Hourly rate plus 10% commission on sales you bring.
  • Career Advancement Opportunities: Opportunities for career advancement.
  • Training and Development: Training and development to help you succeed in the role.
  • Positive Work Environment: A positive, team-oriented work environment.