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Retail Sales Associate

2 months ago

Littleton, Colorado, United States DSW Full time

Job Summary:

As a Store Associate at DSW, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will be the face of our brand, working closely with customers to understand their needs and providing assistance with salesfloor and warehouse functions.

Key Responsibilities:

  • Customer Service: Greet every customer with a helpful and friendly approach, reading customer cues and matching their needs with your service level.
  • Cashwrap: Complete customer transactions while following DSW's policies and procedures, ensuring accuracy in counting money and providing change.
  • Store Operations: Maintain a neat, clean, and safe environment for our internal and external customers, including clearing trash, cleaning the associate breakroom and public restrooms, and vacuuming.
  • Merchandising: Receive inbound freight, prepare and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain clearance standards.
  • Fulfillment: Complete all functions of the fulfillment process, including locating items, inspecting condition of product, packaging, and label placement.
  • Asset Protection: Follow all asset protection policies and procedures.
  • Personal Development: Actively participate in daily team meetings and ongoing training, and be open to and responsive to coaching and feedback.

Requirements:

  • Professional, friendly, and respectful demeanor.
  • Excellent customer service skills.
  • Ability to move with tempo to meet time-bound expectations.
  • Good written and verbal communication skills.
  • Proficient in the use of technology to successfully engage in customer interactions.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.