Tax Office Manager

4 weeks ago

Jennings, Missouri, United States H&R Block Full time
Job Summary

As a Multi-Unit Team Leader at H&R Block, you will be responsible for providing leadership and direction to multiple tax offices. This role requires strong people management skills, with the ability to grow and develop associates. You will partner with the District General Manager to create and implement office-level growth plans and client growth targets. Additionally, you will assist in recruiting and interviewing candidates for tax office associate positions, conduct timely performance reviews, and lead daily team meetings.

Key Responsibilities

- Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets
- Assist DGM in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates

Requirements

- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

About H&R Block

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you.

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