Operations Manager

4 days ago


West Nyack, New York, United States Express Full time
About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch, the brand has embraced a design philosophy rooted in modern, confident and effortless style.

Responsibilities

The Assistant Manager assists the Store Manager in supervising store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.

The role involves coaching, teaching and training Sales Associates for effective job performance, partnering with the Store Manager to identify high performing Sales Associates to assist in their growth, and assisting in the hiring process by participating in interviews and providing feedback.

  • Drive sales results through effective merchandising strategies, operations, loyalty programs and other company initiatives.
  • Maintain a positive work environment, which encourages an exceptionally high level of store morale, focusing on creating an environment built on teamwork and inspiring a "one team" mentality.
  • Ensure sales floor coverage in order to meet customer expectations, oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.


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