Imaging Center Customer Service Specialist

1 week ago


Seattle, Washington, United States Seattle Radiology Full time

We're hiring a talented Patient Services Representative I for our Seattle Radiology location.

About the Job

This is a full-time position with a competitive hourly rate of $20.82 - $29.40. Our benefits package includes medical, dental, vision, and life insurance, as well as paid time off and holidays.

Job Description

The primary responsibility of this role is to deliver outstanding customer service to all patients and internal/external customers. This involves performing various clerical functions, entering patient information accurately, and ensuring the accuracy of demographic information and insurance authorization.

Key Responsibilities
  • Provide exceptional customer service to patients and internal/external customers
  • Accurately enter patient information and ensure data integrity
  • Meet performance metrics for quality, accuracy, and timeliness
  • Work collaboratively with the department supervisor to resolve conflicts and issues
Requirements
  • High School diploma or equivalent required
  • Minimum 1 year medical office experience, radiology preferred
  • Knowledge of medical insurance and Electronic Medical Record systems a plus
  • Excellent verbal and written communication skills


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