Network Relations Manager

2 weeks ago


Mountain Home, Arkansas, United States CVS Health Full time
Job Summary

We are seeking a highly skilled Network Relations Manager to join our team at CVS Health. As a key member of our organization, you will play a critical role in establishing and maintaining positive relationships with healthcare providers, ensuring seamless communication and collaboration to drive business growth and improve patient outcomes.

Key Responsibilities
  • Develop and implement effective provider relations strategies to enhance network growth and retention.
  • Collaborate with cross-functional teams to resolve complex issues and improve provider satisfaction.
  • Provide exceptional customer service to healthcare providers, responding to inquiries and concerns in a timely and professional manner.
  • Conduct regular provider visits, orientations, and training sessions to educate providers on CVS Health's products and services.
  • Manage and maintain accurate records of provider interactions, including visit notes, correspondence, and contract information.
  • Stay up-to-date on industry trends, regulatory requirements, and best practices to ensure compliance and optimize network performance.
Requirements
  • 5-7 years of experience in provider relations, network development, or a related field.
  • Strong verbal and written communication, interpersonal, problem-resolution, and critical thinking skills.
  • Working knowledge of business segment-specific codes, products, and terminology.
  • Candidate must reside in Pennsylvania.
  • Travel required.
Preferred Qualifications
  • Medicaid managed care business segment environment servicing providers with exposure to benefits and/or contract interpretation.
Education

Bachelor's Degree or equivalent combination of education and experience.

Pay Range

The typical pay range for this role is: $60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.



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