Field Service Technician III
3 weeks ago
At Altice USA, we're seeking a highly skilled Field Service Technician III to join our team. This role involves installing, changing, repairing, and disconnecting cable services, including residential and business video, data, telephone, and security.
The ideal candidate will have a high school diploma or equivalent, a valid driver's license, and knowledge of basic mathematics and electronics. They should also be able to comprehend and operate testing equipment, prioritize tasks effectively, and work independently and with others.
The salary for this position is competitive, ranging from $47,040 to $77,280 per year, based on experience. As a union employee, you'll be covered by a collective bargaining agreement.
Key Responsibilities:
- Install and test broadband residential or commercial services
- Repair and troubleshoot issues at customer locations
- Educate customers about new and existing services
- Determine customer service levels and recommend upgrades or additional products
- Resolve customer complaints in a timely and professional manner
About Us:
Altice USA is a leading telecommunications provider, fueled by four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our company values empower employees to take responsibility, communicate openly, and foster an environment of collaboration and innovation.
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