Schedule Coordinator

4 weeks ago


Galax, Virginia, United States LHC Group Full time
About the Role

We are seeking a skilled Schedule Specialist to join our team at Twin County Regional Home Health, a part of LHC Group. As a Schedule Specialist, you will play a critical role in managing patient referrals and visit schedules, ensuring seamless care coordination and delivery.

Key Responsibilities
  • Utilize an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
  • Process workflow for requested, missed, rescheduled, reassigned, declined, and delivered visits.
  • Monitor pending referrals daily and assign licensed professionals and case managers for start-of-care visits.
  • Communicate daily with field staff regarding unaddressed visits in late, pending, or incomplete status for resolution.
Requirements
  • High school education or equivalent.
  • Minimum one year of scheduling experience in a healthcare setting using an online scheduling system.
  • Exceptional organizational, customer service, communication, and decision-making skills.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
About Us

LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare.


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