Operations Director

3 weeks ago


Urbandale, Iowa, United States Reams Supply - Johnston Full time
Job Overview

We are seeking a highly motivated and results-driven Operations Director to lead our Reams Supply - Johnston branch.

About the Role

This is an exciting opportunity for a seasoned professional with expertise in managing distribution centers and building strong relationships with vendors and customers. As an Operations Director, you will be responsible for overseeing all branch operations, including sales, service, delivery, and business development strategies.

Your efforts will contribute to maintaining an efficient, clean, safe, and orderly branch operation that benefits our employees, customers, and vendors.

Key Responsibilities
  • Direct Branch Operations: Oversee all branch operations to ensure the achievement of desired results, uphold our culture, and adhere to policies and procedures set by Executive Management.
  • Stay Informed: Stay informed about new products and changes to existing products to provide exceptional customer service and expand market share.
  • Sales and Service: Execute daily tasks, such as order entry, answering phones, purchasing products, deliveries, end-of-day procedures, sales tax errors, and pricing/profitability.
  • Customer Service: Focus on delivering exceptional customer service and embracing opportunities to expand market and/or market share.
Requirements
  • Solid Industry Knowledge: Solid knowledge of managing a distribution center in the Landscape industry; experience with building materials will be considered.
  • Leadership Experience: Education or experience in managing a multi-million-dollar business of this type, with relevant and current knowledge.
  • Relationship Building: Proven success in building strong relationships with vendors and customers.
  • Staff Development: Commitment to leading/developing staff while providing excellent service throughout branch operations.
  • Performance Levels: High-performance levels, demonstrated through successful leadership and leading by example.
  • Technical Skills: Proficiency in Microsoft Windows, Excel, Word, and Outlook.
  • Communication Skills: Excellent verbal and written communication, organizational, and follow-up skills.
  • Forklift Experience: Forklift experience helpful; Ability to lift up to 75 lbs on a repetitive/as needed basis.
  • Languages: Bilingual (English and Spanish) is helpful, but not required.
  • ERP System: Knowledge of an ERP system, preferably Agility software (not required but highly preferred).
  • Driver's License: Valid driver's license and satisfactory driving record.
  • Certifications: Authorized to work for any employer in the US without sponsorship for any length of time, able to pass a criminal and driving background check and a pre-employment drug test.
What We Offer
  • Competitive Salary: A competitive salary range of $80,000 - $110,000 per year, paid weekly.
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, 401(k), stock ownership, paid time off, and paid weekly.


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