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Restaurant Team Leader

2 months ago

Milpitas, California, United States Our Team Full time
Job Title: Team Leader

We are seeking a highly motivated and experienced Team Leader to join our team at Our Team. As a Team Leader, you will be responsible for leading and guiding a team of employees to deliver exceptional customer service and achieve business objectives.

Key Responsibilities:
  • Lead and motivate a team of employees to achieve business objectives and deliver exceptional customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze sales data and customer feedback to identify areas for improvement.
  • Collaborate with other departments to ensure seamless execution of business plans and initiatives.
  • Provide coaching and training to employees to enhance their skills and knowledge.
  • Ensure compliance with company policies and procedures.
Requirements:
  • 6 consecutive months of experience in a restaurant or retail customer service environment.
  • 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
  • Excellent interpersonal skills and ability to work well with diverse groups of people.
  • Proven analytical skills and ability to perform and understand basic math concepts.
  • Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant.
  • Ability to lift and carry 15-25 lbs.
What We Offer:
  • A competitive salary range of $20.50-$22.00 depending on location and experience.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Our Team. This means the independent franchisee, and not Our Team, will be your employer if you are hired. The independent franchisee is responsible for all employment-related matters in the restaurant, including setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing, and scheduling.