Care Coordinator

1 week ago


Cincinnati, Ohio, United States Trilogy Management Services, LLC Full time
Role Summary:

We are seeking a highly motivated Admissions and Sales Representative to join our team at Trilogy Management Services, LLC. As a key member of our Sales team, you will play a critical role in meeting campus revenue and census goals.

Key Responsibilities:
  1. Collaborate with the Director of Sales to develop and implement sales strategies for the health center.
  2. Complete pre-admission, admission, and transfer paperwork, as well as submit information for insurance verification and precertification.
  3. Respond promptly to referrals and leads, entering related data into the Customer Relationship Management System (CRM) accurately and timely.
  4. Ensure a seamless admission process and experience for residents and families.
  5. Communicate admission/move-in activities and current health care center referrals and status at morning stand-up meetings.
  6. Assist in maintaining daily resident roster and supporting the Sales Director in ensuring the community is staged, marketable, and aligned with Trilogy Standards.
  7. Track current competitors via competitive analysis and work with Life Enrichment to ensure social channels best reflect quality of service offerings.
Requirements:
  • High School diploma or equivalent required.
  • 1-3 years of experience in sales or admissions preferred.
  • Unencumbered driver's license in the state of residence.
  • Ability to lift at least 50lbs and maintain physical stamina throughout the workday.
About Trilogy:

We are a Fortune Best Places to Work in Aging Services and a certified Great Place to Work. Our company culture is built on the values of compassion, respect, and innovation. If you are looking for a dynamic and rewarding career, we encourage you to apply.



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