Client Service Liaison
2 weeks ago
At The Joint Chiropractic, we're looking for a highly motivated and organized individual to join our team as a Front Desk Coordinator. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and contributing to the success of our chiropractic clinics.
About the RoleThis is an exciting opportunity to work in a fast-paced environment where no two days are the same. You will be the first point of contact for patients, greeting them warmly and ensuring they have a positive experience. Your excellent communication skills, both verbal and written, will be essential in this role, as you will be interacting with patients, doctors, and staff on a daily basis.
Key Responsibilities- Provide exceptional customer service to patients, responding promptly to their needs and concerns
- Manage patient flow, ensuring efficient processing of new and existing patients
- Process payments, handle billing, and maintain accurate records
- Answer phone calls, respond to emails, and communicate effectively with patients and staff
- Stay updated on membership options, packages, and promotions, and promote these to patients
We offer a competitive salary, starting at $16.50 per hour, with opportunities for bonuses. Our benefits package includes paid time off, health insurance, and access to ongoing training and development opportunities.
What We're Looking ForWe're seeking a driven and proactive individual who is passionate about delivering exceptional customer service and has a strong desire to succeed in a fast-paced environment. If you have a high school diploma or equivalent, excellent phone and computer skills, and at least one year of sales experience, we encourage you to apply.
This is an excellent opportunity to join a dynamic team and contribute to the growth and success of The Joint Chiropractic. If you're a team player with a positive attitude and a passion for delivering exceptional customer service, we'd love to hear from you.
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